FAQ

1: About Production

Tenmoku chawan making process
  1. Clay Selection:
    The clay and glaze used in tenmoku chawan ( jian ware, jian zhan ) ceramics require a high iron content. While other kilns during the Song Dynasty attempted to replicate Jian Zhan, they often failed because the mineral composition in their local materials couldn't meet the necessary standards for producing authentic Jian Zhan.
  2. Crushing:
    The prepared clay and glaze are then placed into a machine for pulverization.
  3. Washing and Sieving:
    The clay or glaze should have a moderate thickness. After sieving, the clay is placed in a slurry tank, while the glaze is transferred to a glaze pool.
  4. Chen Fu (Ceramic Terminology):
    Chen Fu refers to storing the clay in a room away from sunlight and air, maintaining a consistent temperature and humidity, allowing it to rest for a period.
  5. Kneading the Clay:
    This step further removes air and impurities from the clay, making it denser and more uniform in moisture content. It also ensures the clay remains workable and prevents it from drying out or cracking during later stages of production.
  6. Shaping:
    Shaping is typically divided into hand shaping and machine shaping.
  7. Modification:
    Traditional Jian Zhan shapes usually feature a shallow circular foot. Both the base and the “inner ring” of the foot are refined using a knife.
  8. Kiln Firing of Unglazed Jian Zhan:
    This step helps increase the mechanical strength of the clay while also allowing any cracked or fragile pieces to be removed in advance.
  9. Glaze Blending:
    The traditional glaze formula combines natural iron ore glaze with plant ash. These simple ingredients create an exquisite glaze, yet the craft of Jian Zhan lies in using the most basic materials to form the intricate crystal patterns that make it unique.
  10. Glazing:
    A distinctive feature of Jian Zhan is its half-glaze technique. Craftsmen carefully design a glaze line to control the glaze's coverage. The glazing process requires great skill—if the glaze is too thin, it won't allow crystals to form properly; if it's too thick, it could cause the glaze to stick to the bottom.
  11. Kiln Placement:
    To prevent sticking, a layer of alumina powder is often placed at the bottom of the kiln.
  12. Kiln Firing:
    The firing process is crucial for creating Jian Zhan. Precise control of time, temperature, and reduction frequency is essential to achieve the desired glaze color. The master must be vigilant, adjusting the reduction process and avoiding long periods of absence during firing.
  13. Post-Kiln Finishing:
    After firing, defects often occur due to various factors in the production process. These imperfections must be addressed on-site. Only pieces that pass quality inspection are deemed suitable for sale.

What is Tenmoku Teaware?

Tenmoku glazes are rich in iron, producing deep colors and lustrous surfaces. During firing, the iron develops natural patterns-such as oil spots or flowing streaks-making every piece uniquely distinctive.

Are they safe for food use?

Yes, they are completely 100% food safe.

Do they contain lead?

Because the clay is naturally sourced, it cannot be guaranteed to be 100% lead-free. However, any trace amount is below 0.01% and well within safe limits. The glaze uses natural iron ore and wood ash as fluxing agents, and no lead is used at any stage of the process.

2: About Order & Shipping

Do you ship internationally?

Yes, we ship worldwide, including United States, Canada, France, Belgium, Germany, Netherlands, Australia, Austria, Denmark, Finland, Ireland, Italy, New Zealand, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom.

Important info for shipping
  1. A telephone number is required for delivery. Ensure your account email is correct to receive order and shipping confirmations. Your address must be complete and detailed, including apartment or unit numbers. We are not responsible for failed deliveries or additional fees due to incorrect or incomplete information.
  2. We do not ship to P.O. Boxes or APO/FPO addresses. Please provide a detailed and valid physical address when ordering.
Where is my package?
  1. Your tracking link is in the shipping confirmation email. Use it to follow your delivery until it arrives.
  2. Please confirm your email address is correct to receive order updates. If you don’t see a shipping confirmation, first check the inbox of the email used to place the order, and then your junk/spam folder.
About Taxes + Duties

We are not in control of any country specific tariffs or duties imposed on your order by your respective government. The purchaser or recipient of the cargo is responsible for all customs duties, taxes, or fees imposed by their country's government.

What is your shipping policy?

Please read our Shipping Policy page to find out more.

What is your return & refund policy?

If you’re not satisfied, you may return it within 30 days for a refund or exchange. Please read our Return & Refund Policy to find out more.